AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current IOS App Version: 3.7.2
  • Adult Rating: 4+
  • File Size: 174.46 MB
  • IOS App Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 2.5
From 7,292 IOS App Ratings


Peace of mind just got a lot easier with AT&T Secure Family. Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access and buy online. AT&T Secure Family delivers parents peace of mind: • Location Tracking + – Track a family member on an interactive map. • Arrival/Departure Alerts* – Receive an alert when your child enters or leaves a location (home, school, etc.) • Pause Internet* – Limit Online distractions (time for homework, time for bed). • Filter & Block Content* – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block* – Block your child’s ability to make App purchases. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes up to 10 lines). Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: *Feature requires pairing with AT&T Secure Family Companion, a free app++ that can be downloaded to the child’s device. + Network based location via cell tower triangulation, location schedule alerts and location history do not require the installation of a Secure Family Companion App on the child’s device. ++ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family which is $7.99/month. Other important information about AT&T Secure Family: − After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. − To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher − AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. − This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. − Note: Continued use of GPS running in the background can dramatically reduce battery life. − Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Not that useful

    By lostcause627
    It’s not very accurate for locating my phone. It only gives me an area within hundreds of yards, which isn’t very useful.
  • Crappy App

    By pingmyclub
    The product manager that built this app should be ashamed of himself. Poor UI/UX.
  • Horrible. A 1 is too good for this app. It should be -5

    By Kfamily5
    Used Family Maps for years. You upgraded it to this. It’s Horrible!!!!!!! Can’t find my family only myself. My twins are together at activities, but it shows them 10 MILES APART!!!!!! The rest of the time it shows my families location from 4 Days ago. I hate this app. I want my old app back! Several months later. And NO BETTER! I hate this app. And I want the old one back. Why would you ever think this is better???
  • Don’t waste your time or your money

    By humbub36
    This app is a piece of crap. It either acts like you don’t have an account or makes you log in all the time. It also doesn’t update well so you can never do what’s its intended to do. Don’t use it and AT&T doesn’t have a clue why it doesn’t work. Don’t waste your time calling them about it either.
  • Secure Family NOT secure

    By 1Stlouis
    We have had this App for 4 months now. They need to really work on getting kinks out. My phone is CONSTANTLY receiving notifications saying that phones need to be paired again. When they aren’t paired and settings aren’t enforced, your child’s phone is open to anything. As in your child has access to everything you put a block on. I have to send a text at least 3 times a day, to have them reset their phones so they can pair up. DON’T waste money on this app until they get it fixed. Which will probably be another year. ( sigh!)
  • Horrible App

    By Cheri813
    I’ve had it installed and the parent/child apps linked three times in the last two hours because it keeps losing connection, which basically turns off protections/restrictions on the child app. It also does NOTHING to stop text messages. This is a huge step down from the old AT&T Smart Limits. No worth $8/ month.
  • Horrible App

    By Ishy74
    The old app was much better. It gave parents more control without their children knowing. Now I can’t block numbers from bad influences from my teens. All they do is uninstall the app. Total crap!
  • Not accurate

    By urbiemom
    I do not like this app sometimes I can locate my family and sometimes it don’t work which is majority of time thinking of getting a different app this app is horrible fix it
  • What does this do to prevent a teen from texting at 3am?

    By Superdupernova81
    Nothing. Would want to be able to limit texts seeing I have about 150 and she has 6000+. Pretty much shows you location and set internet limits. Granted you have their phone to install the app companion and profile. All we wanted was a way to turn off calls and text during a certain time and this isn’t it.
  • Do not download

    By daimlay
    Then I was just lied to by your support person. I was told I could block specific numbers and it was free. Now I find out I can not block specific numbers and I am being charged $7.99 for nothing I need.